Surveys

With VerticalResponse surveys you can:

  • Receive valuable customer feedback and make informed and timely business decisions
  • Ask your customers what products and services they need
  • Keep your customers happy by following up with customer satisfaction surveys
We have lots of information about surveys, so follow these links to learn how to: Want more resources? Click here to access our free guides.

  • Building a Survey

    Creating a Survey is a snap with VerticalResponse. You can:

    • Start from Scratch or Use a Template - There are 18 editable templates that have been filled in with questions relating to various topic or you can just start completely from scratch.
    • Edit the Look & Feel - Change the look of the survey so it more closely matches your company's branding.
    • Send an Invite - Use any of our four email editors to create an invitation to send out to your subscribers. We also provide a link that you can place on your website or transactional emails sent outside of VerticalResponse to direct people to your questionnaire.
    Follow the links below to go directly to video or text help. And remember to look over our Upload & Find Images section to learn how to use your Media Library and the Examine Survey Reports section to learn how to take action with your detailed reporting info.

  • Reports

    Once you start seeing responses to your survey, you'll have access to detailed reports showing how the respondents have answered your questions.

    • Standard Reports - The Summary, List and Individual reports show how every person has answered every question in your survey. You can use filters to drill down to specific groups of people based on how they responded.
    • Comparison Reports - Side-by-Side and Cross Tab reports let you compare questions & answers directly against each other.
    • Follow the links below to go directly to video or text help. Follow the links below to go directly to video or text help (this content will be available on July 15th '09). And don't forget to look over our Upload & Find Images section to learn how to use your Media Library and the Build a Survey section to learn how to put a survey together.

      Want more resources? Click here to access our free guides.

    • Best Practices

      There is more to creating a great survey than just learning how to use the tools provided by VerticalResponse. You also need to know how to ask the right questions and then take action with the information you get back from your respondents.
      Take a look at the webinars and articles below to learn more about creating and sending a successful email marketing campaign. And don't forget to learn how to Build a Survey, Upload & Find Images, and Examine Your Survey Reports using our tools if you don't already know how.

      Want more resources? Click here to access our free guides.

    Get Started with Video Tutorials


    Surveys Video Tutorials