Email

Whether you're creating your first email or you're a seasoned pro, we have an email creation editor that suits you. From internet newbies to graphic designers, our tools take the work out of creating your email and guide you through the process with just a few easy steps. Our most popular editors are the Wizard & the Canvas.

For a recorded demo to get started with VerticalResponse click here!

Want more resources? Click here to access our free guides.

Follow the links below to learn more about a specific topic.

  • Lists

    Whether you're sending email or direct mail postcards, your customer relationships are the lifeline of your business (and nobody knows that better than we do). That’s why we have an intuitive set of tools to help you build and manage your customer information quickly and easily. There are three different help categories within the Lists section:

    • Upload & Manage Lists: Learn how to upload, manage and grow your mailing list.
    • Grow Your List with Opt-in Forms: Use the free Opt-in Form Wizard to make it easy for visitors to your website or blog to join your list.
    • Use Segments to Build Targeted Lists: Use the Segments tool to create targeted lists, setup split tests and run exclusions / suppressions.
    • Best Practices: Learn how to best grow and manage your mailing list.
    Follow the links below to learn more about each topic.

    Want more resources? Click here to access our free guides.

  • The Wizard

    Our Wizard is a great tool for everyone and requires zero technical experience. Simply drag-and-drop your content and see your email take shape as you go.

    Other great features include:
    • Easily edit text & images right within your email
    • Simple image editing with our Picnik integration
    • Access to hundreds of pre-built email templates
    • Basic formatting toolbars to change colors and fonts
    • AutoSave and Paste from MS Word functions save you time

    The video and text tutorials will help you learn the ropes of using the Wizard. Remember to look over our Upload & Find Images section to learn how to prepare your email images and our Send Your Email and Examine Reports section to learn how to send your emails and use your reporting to measure the success of your campaigns.


    For a recorded demo to get started with VerticalResponse click here!

    We also recommend joining one of our helpful demos or webinars. See the full offerings here.

  • The Canvas

    A true WYSIWYG tool for those who like an HTML or MS Word type editor. We like to call it our 'intermediate' tool. The canvas's streamlined navigation and clean interface make creating your emails fast, flexible and flawless.
    For a recorded demo to get started with VerticalResponse click here!

  • Freeform

    Our Freeform tool is great for the advanced user; upload your HTML, copy, paste and (bam!) you're ready to go.

  • Social Sharing Email

    Whenever you send an email, we make it easy to share that same content on your social networks by posting a link to a web hosted version of your email. Your recipients can share this content with their social networks by using the social icons included in your email. It’s a great way to extend your reach beyond the inbox and reach a new audience.

  • Library

    The Library section of your account enables you to:

    • Upload Images - Upload your images in JPEG or GIF format.
    • Host Images - The Library includes 25mb of free image hosting space for use with both your emails and surveys.
    • Edit Images - Use the included editor to resize, crop, flip and rotate your images.


    Follow the links below to go directly to video or text help. And don't forget to look over our Build Your Email section to learn how to put an email together and our Send Your Email and Examine Reports section to learn how to send your emails out and use your reporting to measure the success of your campaigns.

  • Reports

    With VerticalResponse you can see the results of your emails in real-time, from any web browser! With easy-to-view graphs and charts, you can get a snapshot view or dive deep into the data – it’s all there for you.

    You can:
    • Examine Reports - VerticalResponse tracks who opened your emails, clicked on links, bounced back as undeliverable or unsubscribed from your list for every email you send out. We also make available more advanced (and free) tracking options such as our Google Analytics Integration.

    Follow the links below to go directly to video or text help. Don't forget to look over our Upload & Find Images section to learn how to prepare your email images and Build Your Email section to learn how to put an email together.

    Want more resources? Click here to access our free guides.

  • Email Delivery

    Though there is no one-size-fits all approach to designing a great email, there are some general tips and best practices that you should always keep in mind when building your own campaigns.
    This is a very broad topic, covering everything from the From Label to images to HTML.

    Want more resources? Click here to access our free guides.

  • Best Practices

    There is more to sending out a great email marketing campign than just learning how to use the tools provided by VerticalResponse. You also need to know the basics of creating a standout email that will get and keep the attention of your recipients.
    Take a look at the webinars and articles below to learn more about creating and sending a successful email marketing campaign. And don't forget to learn how to Build Your Email, Upload & Find Images, then Send Your Email and Examine Reports using our tools if you don't already know how.

    Want more resources? Click here to access our free guides.

Get Started with Video Tutorials


Email Video Tutorials